Privacy Policy
How Veyloom handles account data, prompts, uploads, generated assets, and support requests.
Last updated: May 15, 2026
Questions about this page can be sent to support@veyloom.com.
Information we process
We process account information such as email address, authentication provider profile details, credit balances, subscription status, support messages, prompts, uploaded media, generation metadata, and generated outputs.
We use this information to operate the product, provide generation history, secure downloads, manage credits, prevent abuse, and respond to support requests.
AI generation providers
Generation requests may be sent to third-party model providers to create the requested image or video. Ordinary users are not shown provider names in the product interface.
Provider output URLs are temporary. Completed assets should be transferred to Veyloom-managed storage when available.
Retention and security
Generation assets and logs may be retained for account history, safety review, billing audit, and product reliability. Temporary download links may expire.
We use access controls, row-level security, and temporary signed downloads to reduce exposure of account and asset data.
Cookies and similar technologies
Veyloom may use cookies and similar technologies for authentication, security, analytics, and user preferences.
Authentication cookies and session cookies help keep you signed in. Security cookies help protect accounts and the service from abuse.
Analytics and preferences
Analytics data helps us understand page visits, feature usage, reliability issues, and product improvements.
Preference cookies may remember language, theme, interface choices, or similar settings when those features are available.
Managing cookies
You can control or delete cookies through your browser settings.
Disabling required cookies may affect login or core product functionality.
Your choices
Contact support@veyloom.com to request account, privacy, or data assistance.
Some operational records may be retained where needed for security, billing, abuse prevention, or legal compliance.